Privacy policy

1. Who we are

This website is operated by the Novesilic Elixier team to provide information about Novesilic Elixier Silicone Scar Aerosol, correct usage, scar-care education and the Scar Journey progress-tracking experience. If you have any questions about this policy, contact us at the email address shown on our Contact page.

2. Information we collect

Contact form: when you send us a message we receive your name, email address and the content of your message, used only to respond to you. Scar Journey: the email address you enter is used to identify your journey, and the one-time verification code exists only to confirm access. Progress photos you add are processed in your browser for display during your session.

3. How your photos are handled

Progress photos are health-related images, and we treat them with particular care. Photos are used solely to show you your own progress over time. They are never used for marketing, never shared with third parties, and are not used to identify you. You may remove a photo at any time.

4. How we use information

We use the information described above only to operate and improve the website, respond to enquiries, and present your scar-care journey back to you. We do not sell, rent or trade personal information, and we do not send marketing messages without your consent.

5. Cookies and analytics

This website does not use advertising or tracking cookies. If basic, privacy-friendly analytics are introduced in the future, they will be used in aggregate form only and this policy will be updated accordingly.

6. Data retention and security

We keep personal information only for as long as needed for the purposes above, and we apply reasonable technical and organisational measures to protect it. No method of transmission over the internet is completely secure, so we encourage you not to share sensitive medical details through the contact form.

7. Your rights

You may ask us at any time to access, correct or delete the personal information we hold about you, or to stop using it. To make a request, contact us using the details below and we will respond within a reasonable time.

8. Children

This website is intended for adults and for use under adult supervision. We do not knowingly collect personal information from children.

9. Changes to this policy

We may update this policy from time to time. The current version is always published on this page, and material changes will be highlighted on the website.

10. Contact

For any privacy question or request, email us at ramiatteia9@gmail.com or call / WhatsApp +20 101 488 0001.

Last updated: September 2026.